Interspire Shopping Cart Officially Dead July 1, 2012

It looks like the management over at Interspire have finally grown spine and have announced that they will no longer “officially” be supporting Interspire Shopping Cart beyond July 1, 2012.

Here is the sneaky little announcement that was posted on their discussion forum:

As you may know if you’ve been following along, our focus lately has been on BigCommerce, which is our SaaS e-commerce offering. BigCommerce has been growing extremely fast since it was launched in 2009 and it’s now very close to reaching 25,000 clients.

When we launched Interspire back in 2003, SaaS was still a new concept and our focus, much like everyone else’s was on perpetually licensed (or “behind the firewall”, as it’s now called) software. Since then, times have of course changed and now most software is delivered on-demand.

As a result, today we’re announcing that on July 1st 2012 we will be discontinuing the following products:

Interspire Shopping Cart
Interspire Knowledge Manager
Interspire Website Publisher

This means that up until July 1st you will still be able to purchase licenses of these products, however on July 1st we will no longer be selling new licenses, upgrades or extra maintenance.

All existing clients will continue to receive support until their maintenance period expires, however after July 1st there won’t be an option to extend or renew any maintenance period.

If you are an Interspire Shopping Cart customer and would like to switch to BigCommerce, then please go here to learn more. We have partners dedicated to assisting with the migration process and you can look forward to dozens of new features which are part of BigCommerce.

Thank you for supporting the Interspire products over the years and we hope they’ve helped you grow your business and revenues. Our focus moving forwards is on BigCommerce and really empowering business owners to take advantage of our SaaS e-commerce offering to grow their business.

Fortunately I decided to refocus my attention on CS Cart quite a while back but still can’t deny that the whole experience with Interspire has left a very sour taste in my mouth and makes me very nervous for all you BigCommerce customers if management get bored with that project to.

Comments

  1. finally. a couple years overdue.

  2. Ok Dave, time to start your CS Cart tips! Plenty of room for a new tab up top. :)

    Hoping I have a little more life in my all to recent Interspire build, don’t think I currently have the energy to convert again.

    Unfortunately the underlying, and often not so underlying!, messages about the ills of Interspire didn’t come to light until I was well committed. From reading at least I think I have the “most” stable version, 6.1.1. Fingers crossed no explosions for a while.

    You have at least confirmed my future plan for CS Cart over others though I wasn’t blown away with the comparison to Interspire and despite its many flaws which fortunately rarely effected me.

    Hopefully anyone contemplating Interspire now will read this and other recent posts about the demise. Of course it should also give a big pause to those wanting to sign on with BigCommerce which suffers many of the same complaints as Interspire’s other products have for a while.

    As always, thanks for the help and pointers,
    Jeff

    • At this stage I haven’t spent a hell of a lot of time with CS Cart. Like you I’ve found it hard to invest in lot of time and more importantly emotional energy in learning a new system.

      I actually also lost all enthusiasm to produce Interspire/BigCommerce related content due to the way they treated us, however now might be a good point in time to revive this blog by documenting a transition across to CS Cart.

      • I expect a diary, so to speak, about the transition from Interspire to CS Cart would be highly referenced and super useful to a lot of people and more now then ever.

        If I have to make one more 301 I think I will jump in front of a bus. I can’t even safely remove the Zencart to Interspire produced ones yet!

  3. At last the news that we all knew would someday arrive. Has any one come across an alternative to Interspire Website Publisher?

    • I’ve always leaned towards WordPress.

      My brother and has worked a lot with Drupal and swears by it (he works with the Australian Broadcasting Corporation ABC).

      • IWP is quite unique in comparison to WordPress/Drupal in that it allows you to create sets of data types to handle different types of content, which can then be displayed via customised lists, etc. It’s a unique, highly configurable site builder that allows you to build a customised database with different sets of fields for each type of data content.

  4. Yeah I just noticed this Dave. If we were considering moving what would be your recommendation. Thanks in advance

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